11/9/2011 5:10 PMAlan Gore wrote:
I have been a supplier to the Fitness Industry for about 25 years. We sell our products to both Brick & Mortar retailers and internet based retailers. Creating an “industry” of professional installers is exactly what needs to be done.
We have a large number of internet based retailers who sell a significant amount of our fitness equipment that, in turn requires significant assembly. These dealers NEED professional assemblers. They often ask us if we know of anybody they could rely upon. They, and we, are at a loss.
We are aware of some of the NAC’s, but the connotation is fly-by-night companies that answer our requests by seeking someone on Craig’s List. In other words, the very people (suppliers, and retailers) who are in dire need of your services, and who could provide an ever-increasing amount of business, do not trust what they may get. On the other hand, if we were in need of a plumber, or electrician, etc. we would have a certain level of comfort regarding their professionalism and ability.
All you need to get the same trust, respect, and MONEY, is to create a similar mindset, a similar level of comfort.
You are on the right track Mike. If you can create awareness of an “Assembly Industry”, with professional Assemblers, the consumers will be willing to engage your services more often. And, last-but-not-least, Assemblers will be paid accordingly!
Congrats and good luck regarding your noble effort.
11/1/2011 1:56 PMRyan Tate wrote:
Hi, I'm with Pro Dunk Hoops which is a manufacturer and retailer of premium basketball goals including in-ground models that professional technicians like those listed in the UAN install every day.
Mike asked me to comment here about what I expect and would like to see from UAN professionals...
1) Bonded, insured and licensed - This feeds a greater need which is consumer confidence. We want our customers to feel confident that the job is going to get done right before they make their purchase.
2) Professional - When we refer customers to an installer, they reflect on us. We are professional and we'd like everybody that we associate with to be as well.
3) Prompt - Being in the installation business ourselves, we know that this is extremely important. Be respectful by not wasting a customer's time.
4) Knowledgeable - Although you may not be at first, rapidly gain knowledge about the trade. Do this by taping your peers at the UAN or give me a call! Customers want somebody that can give them the pros and cons of placing their basketball goal 1 foot off the driveway, where the free-throw line will be and what kind of maintenance they will need to perform on their new system. Know these and many more things. Some will come with experience and other can be sought out.
In short, we want to associate with installers that can help us make confident, happy customers.
I have been a supplier to the Fitness Industry for about 25 years. We sell our products to both Brick & Mortar retailers and internet based retailers. Creating an “industry” of professional installers is exactly what needs to be done.
You are on the right track Mike. If you can create awareness of an “Assembly Industry”, with professional Assemblers, the consumers will be willing to engage your services more often. And, last-but-not-least, Assemblers will be paid accordingly!
Congrats and good luck regarding your noble effort.
Alan Gore
CEO BodyCraft
www.bodycraft.com
Reply to this
Hi, I'm with Pro Dunk Hoops which is a manufacturer and retailer of premium basketball goals including in-ground models that professional technicians like those listed in the UAN install every day.
Mike asked me to comment here about what I expect and would like to see from UAN professionals...
1) Bonded, insured and licensed - This feeds a greater need which is consumer confidence. We want our customers to feel confident that the job is going to get done right before they make their purchase.
2) Professional - When we refer customers to an installer, they reflect on us. We are professional and we'd like everybody that we associate with to be as well.
3) Prompt - Being in the installation business ourselves, we know that this is extremely important. Be respectful by not wasting a customer's time.
4) Knowledgeable - Although you may not be at first, rapidly gain knowledge about the trade. Do this by taping your peers at the UAN or give me a call! Customers want somebody that can give them the pros and cons of placing their basketball goal 1 foot off the driveway, where the free-throw line will be and what kind of maintenance they will need to perform on their new system. Know these and many more things. Some will come with experience and other can be sought out.
In short, we want to associate with installers that can help us make confident, happy customers.
Reply to this